FREE Shipping:
Sweetwater has the best shipping deal on the planet: FREE SHIPPING* with no minimum purchase. We've chosen FedEx as our principal carrier due to their expertise in handling sensitive electronic equipment as well as a shipping time that's twice as fast as the competition. (1-5 days vs. the 2-9 days shipping time that the competition offers.) It's all part of the Sweetwater difference; your order arrives safely, carefully handled, in half the time, and for FREE*.
* Certain items, such as special order or oversized may not qualify for free shipping. Click for complete details
Some smaller items may be shipped via the United States Postal Service.
(NOTE: If you should return your purchase, the cost of shipping will be deducted from your credit or refund.)
Additional Shipping Options:
If your order does not qualify for free shipping – or if you require a special shipping option – you will still enjoy very reasonable shipping rates. After entering your Zip Code on the Sweetwater Checkout page, we'll show you your shipping options and charges. Just select the method you prefer.
Sweetwater Shipping Options:
- FedEx Ground – U.S. only. 1–5 business days within the contiguous U.S. Delivery by the end of the business day.
- FedEx Saver – U.S. only. Delivery to businesses by 4:30 p.m. and to residences by 7 p.m, in 3 business days.
- FedEx 2 Day – U.S. only. Delivery by 4:30 p.m. in 2 business days to most areas (by 7 p.m. to residences).
- FedEx Standard – U.S. only. Next-business-day delivery by 3 p.m. to most addresses; by 4:30 to rural areas.
- FedEx Priority – U.S. only. Next-business-day delivery by 10:30 a.m. to most addresses; by noon, 4:30 p.m., or 5 p.m. in remote areas; by noon or 1:30 p.m. on Saturdays.
- Require Signature for Delivery ($2) – This service is available for all the delivery options above. It ensures that your order will only be delivered when you are present to sign for the delivery, preventing packages from being left at your door when you’re not home.
In certain situations (such as unusually large or heavy items), we'll work with you to determine the most effective and economical shipping method. Call us at 1-800-222-4700 for assistance.
Delivery Times:
Thanks to a special arrangement with our principal carriers, we have the latest same-day shipping cut-off time in the industry.
Typical delivery times per carrier:
- FedEx Ground: 1-5 business days to every deliverable address within the Continental United States, 3-7 business days to Canada and Puerto Rico. Upgrades to Overnight and Second Day are available.
- UPS ground: 2-9 business days within the Continental United States. Upgrades available for 3 day select (ground) 2nd Day Air, and Next Day Air, with additional upgrade to early morning 2nd and Next Day Air.
International Shipping:
Due to manufacturer restrictions, we are limited in what we can ship outside of the United States. Please call us to find out if the item(s) you are interested in can be shipped internationally. The following are exceptions to this policy (some restrictions apply for these destinations):
- Puerto Rico
- US Military addresses (i.e. APO and FPO addresses)
- Locations that use a US Postal ZIP Code, such as Guam, The Virgin Islands, etc...
- Call your Sweetwater Sales Engineer at 1-800-222-4700 for more information.
Check Your Order Status Online:
SweetTrack® is the easiest, fastest, and most secure way to track your orders online. We have devised a convenient method for you allowing you to track your shipment without knowing the carrier's tracking number, which we keep strictly confidential. This prevents "accidental" rerouting of your packages, were someone to get hold of your tracking number.
|
